Harm Minimisation Problem Gambling

Harm Minimisation Problem Gambling

Harm Minimisation Problem Gambling Winnings
Harm Minimisation Problem Gambling Losses
Harm Minimisation Problem Gambling Addiction
There are laws in place to promote a culture of responsible gambling and protect people from problems associated with excessive gambling.
1 September 2019 Gaming machine harm minimisation There are laws in place to promote a culture of responsible gambling and protect people from problems associated with excessive gambling. Read: Gaming Machines Act 2001. The report, published today, looks at the gambling harm minimisation outcomes that have been achieved since the passing of the Gambling Act in 2003, and the associated harm minimisation activities by the gambling sector, which have been guided by successive Ministry of Health integrated gambling harm minimisation strategies and service plans. Since 1 July 2004, the Ministry of Health has been responsible for developing and implementing the ‘integrated problem gambling strategy focused on public health' that is described in section 317 of the Gambling Act 2003. The Strategy to Prevent and Minimise Gambling Harm 2019/20 to 2021/22 is the latest of those strategy documents. For example, one harm-minimisation approach has been to restrict the availability of gambling by reducing opening hours in licensed gambling premises (Wohl et al. 2010), as well as reduce the quantity of gambling products by restricting the number of electronic gambling machines (EGMs) in licensed betting offices in the UK to four (Association. Developing gambling industry best-practice for harm-minimisation: Safer gambling messaging: Revealing Reality are building on their previous research into (PDF opens in new window ) collaborative innovation to identify good practice and inspire change with a new phase of work focused on safer gambling messaging. Working with operators from a.
Read: Gaming Machines Act 2001
Use our tool to find out what signs are compulsory to display in your venue and where.
Except for TAB and Keno signage, hotels and clubs must not display any gambling-related sign that may be seen from outside the venue. A gambling-related sign is any sign; using words, symbols, pictures or anything else, that:
draws attention to the availability of gaming machines in a club or hotel
uses a term, or expression, frequently associated with gambling
relates to a gambling franchise or gambling business.
By law, hotels and clubs with gaming machines must display contact cards in a clear, plastic, see-through card holder that must be attached to each bank of gaming machines.
These business-card size contact cards provide information to people who are problem gamblers, and their families, on self-exclusion and counselling services available from your venue.
By law, approved player information brochures must be displayed in hotels and clubs, and must be provided when requested by a patron.
In addition to English, these brochures must be made available in specified community languages. These are Chinese, Korean, Turkish and Vietnamese.
In each area where gaming machines are located, brochure 1E (chance of winning – gaming machines) must be prominently displayed.
If you operate Keno, brochure 2E (chance of winning – lotto, lotteries or Keno) must be prominently displayed at or near each Keno terminal.
Hotels and clubs that operate gaming machines must establish and conduct a self-exclusion scheme. This allows patrons to voluntarily exclude themselves from nominated areas of a gaming venue or the entire venue.
By law, hotels and clubs must not publish any gaming machine advertising. This means any advertising that gives publicity to, or promotes participation in gambling activities involving gaming machines.
Publish means to disseminate in any way, including:
audio: radio
visual: cinema, video, TV
written: electronics, internet, promotional.
any advertising that appears in a gaming machine industry trade journal or in a publication for a trade convention involving gaming machines
any advertising, including signage, that is inside a club or hotel and can't be seen or heard from outside the venue
the approved name of a club if the name was being used as at 2 April 2002
promotional material provided by a club to club members that contains gaming machine advertising – if the member has expressly consented to receiving the promotional material and that consent has not been withdrawn.
Exemptions from the advertising prohibitionPromotional material sent by the club must advise the member that:
their player activity statements are available on request
they may withdraw their consent, or unsubscribe, to receiving any future promotional material.
It must also include information or advertising that is not gaming machine related.
Regulations are in place for where gaming machines can be located in hotels and clubs. The intention is to ensure that gaming isn't advertised to members of the public outside of the venue.
Jackpot displaysA monitor such as a large plasma or LCD screen used to display the jackpot for a linked gaming system or an authorised progressive system is considered a gaming- related sign. Therefore, these monitors must not be:
anywhere outside or close to the venue
anywhere inside the venue that can be seen from outside the venue.
A monitor displaying a jackpot prize from a linked system or an authorised progressive system can only be located in a bar area of a hotel or club or, in the case of a hotel, the gaming room.
Location of cash dispensing facilitiesmust not be located in an area where gaming machines are located
must not provide access to cash from a credit card account.
Dealing with chequesThere are restrictions around writing cheques if your hotel or club has gaming machines. You must not cash:
more than one cheque per person per day
a cheque made payable to any name other than the venue
a cheque for more than $400
a cheque for a person who has cashed a cheque that was dishonoured, unless the amount has subsequently been paid to the venue.
Any cashed cheque must be banked within two working days after it was accepted.
Payment of prize money by chequeIf a person wins more than $5,000, the amount that exceeds $5,000 must be paid within 48 hours in one of two ways:
crossed cheque made payable to the prize winner
electronic funds transfer (EFT) to a nominated account - if those means are available.
If the total prize money is more than $5,000 and the prize winner requests to have the entire amount paid by crossed cheque or EFT, not just the amount over $5,000, you must do so.
A prize-winning cheque must be clearly marked with the words: Prize winning cheque – cashing rules apply.
If you conduct an electronic player reward scheme, you must let your player reward scheme participants know that player activity statements are available. If requested, you must provide them with a monthly player activity statement free of charge.
Monthly activity statements must include:

the player's total amount of turnover, total wins, and net expenditure
total points earned and redeemed as the result of playing gaming machines
the total length of time during which a participant's player card was inserted in gaming machines during each 24-hour period in the month, and the total length of time during the whole month
a note advising that the statement only relates to the gaming machine play while the player's card was inserted into the machine
Gambling Help information:
‘Think! About your choices
Call Gambling Help 1800 858 858 www.gamblinghelp.nsw.gov.au'

Harm minimisation problem gambling losses

Inducements are incentives that provide benefits to encourage gambling. Your venue must not offer:
or supply any free or discounted liquor as an incentive to play gaming machines
free credits through letterbox flyers, shopper dockets
any other form of incentive to play gaming machines.

As a corporate society licensed to conduct class 4 gambling, NZCT is fully aware of its obligations under the Gambling Act 2003 to prevent and minimise the harm caused by gambling, including problem gambling. NZCT takes these obligations very seriously. We train all our venue staff in harm prevention and minimisation.
> Harm prevention and minimisation training for venue staff
> Download our Problem Gambling factsheet for 2020 (PDF, 54 kb)
The pub gaming industry The Department of Internal Affairs is responsible for monitoring the class 4 gambling industry to ensure it adheres to relevant rules, regulations and legislative requirements. The penalties for non-compliance include fines, suspensions, loss of operating licence and potential criminal charges.
The class 4 gambling industry has come under intense scrutiny in recent years. As a consequence, the Gambling Act was amended in 2013 and 2015 to provide further controls, increase transparency and allow greater efficiency.
Strictly controlled environmentsA complex range of regulatory requirements are in place to support Parliament's objective to prevent and minimise the harm that can be caused by excessive use of pokie machines. Harm prevention and minimisation measures that gaming societies, their venue managers and venue staff are required to meet include:
Harm Minimisation Problem Gambling Winningslimiting stakes and prize money
displaying odds of winning
restricting gaming rooms to people over the age of 18 years
interrupting play every 30 minutes with an update on how long the player has been at the machine, how much money they've spent and their net wins and losses
not accepting $50 and $100 notes
not allowing ATMs in gambling areas
prohibiting pokie advertising
electronic monitoring of every gaming machine's takings
prohibiting syndicated play.
All venues must:

the player's total amount of turnover, total wins, and net expenditure
total points earned and redeemed as the result of playing gaming machines
the total length of time during which a participant's player card was inserted in gaming machines during each 24-hour period in the month, and the total length of time during the whole month
a note advising that the statement only relates to the gaming machine play while the player's card was inserted into the machine
Gambling Help information:
‘Think! About your choices
Call Gambling Help 1800 858 858 www.gamblinghelp.nsw.gov.au'
Inducements are incentives that provide benefits to encourage gambling. Your venue must not offer:
or supply any free or discounted liquor as an incentive to play gaming machines
free credits through letterbox flyers, shopper dockets
any other form of incentive to play gaming machines.
As a corporate society licensed to conduct class 4 gambling, NZCT is fully aware of its obligations under the Gambling Act 2003 to prevent and minimise the harm caused by gambling, including problem gambling. NZCT takes these obligations very seriously. We train all our venue staff in harm prevention and minimisation.
> Harm prevention and minimisation training for venue staff
> Download our Problem Gambling factsheet for 2020 (PDF, 54 kb)
The pub gaming industry The Department of Internal Affairs is responsible for monitoring the class 4 gambling industry to ensure it adheres to relevant rules, regulations and legislative requirements. The penalties for non-compliance include fines, suspensions, loss of operating licence and potential criminal charges.
The class 4 gambling industry has come under intense scrutiny in recent years. As a consequence, the Gambling Act was amended in 2013 and 2015 to provide further controls, increase transparency and allow greater efficiency.
Strictly controlled environmentsA complex range of regulatory requirements are in place to support Parliament's objective to prevent and minimise the harm that can be caused by excessive use of pokie machines. Harm prevention and minimisation measures that gaming societies, their venue managers and venue staff are required to meet include:
Harm Minimisation Problem Gambling Winningslimiting stakes and prize money
displaying odds of winning
restricting gaming rooms to people over the age of 18 years
interrupting play every 30 minutes with an update on how long the player has been at the machine, how much money they've spent and their net wins and losses
not accepting $50 and $100 notes
not allowing ATMs in gambling areas
prohibiting pokie advertising
electronic monitoring of every gaming machine's takings
prohibiting syndicated play.
All venues must:
Harm Minimisation Problem Gambling Losseshave staff trained in gambling harm prevention and minimisation on duty at all times gaming machines are operating
have a gambling harm prevention and minimisation policy in place
display pamphlets and signs directing gamblers to help services
have staff who understand how to issue and enforce exclusion orders
have staff who can help problem gamblers if they have an ongoing concern about them.
Harm Minimisation Problem Gambling AddictionWhat we do to prevent harmNZCT takes harm prevention and minimisation very seriously. To prevent and reduce the harm caused by excessive gambling, NZCT:
pays a problem gambling levy to the Ministry of Health of around $1 million a year - these funds contribute towards the ministry's Preventing and Minimising Gambling Harm Strategic Plan, which includes public health services (for example, the Health Promotion Agency advertising campaigns), intervention services, research, evaluation and workforce development
gives all our gaming venues a harm minimisation pack that includes our harm prevention and minimisation policy and manual, exclusion orders, a pad of gambling host responsibility record sheets, and other reources
trains all gaming venue staff (around 500 every year) to recognise and help problem gamblers
employs technology to support its harm prevention and minimisation strategy, for example, online training of venue staff and facial recognition in some venues.